Delivery

At present, we only deliver to Mauritius. You have two choices for delivery:

  • By post  - Your parcel will be posted to you
  • Collection in person - Our distribution office is located in Port Louis
Turnaround
All orders are shipped within 48 hours Monday - Friday 10am - 3pm.
 
If you have selected pickup from store, please note that you will need to arrange for delivery at the following times: Monday - Friday 10am-4pm and Saturday 10am-2pm.
 
All orders to be collected should be picked up within one week of us contacting you otherwise they will be released for others to purchase and your money will be forfieted.  
 
Kindly note we need 48 hours notice for collection requests.
 
We are only in office when customers have pre-arranged to meet us there.
 
Carriers
We use the following carrier to deliver your orders:
  • Mauritius Post

Note : If your parcel is over 2kg, you may be required to collect it from the nearest Post Office where you live. This is for Health & Safety reasons as the postmen don't carry items which are too heavy.

Postage charges
The rate charged for the shipping of your order is based on the weight of your products. At the checkout page, you will be shown the cost of shipping for your order (which depends on the total weight of all the items in your cart). You can then decide whether to include shipping with your order and have it posted to you or to choose Pickup from store instead and get it collected in person.
 
Delivery time
Once you have placed your order, we endeavour to get the item to you quickly. If you have chosen for us to post it to you, you will receive notification when we ship your order and you should normally receive your parcel within three days. If you choose to pick up your order from our distrubution office, we will contact you within 24 hours to arrange a suitable time and day.
 
Pre-Orders 
If an item is on pre-order, we will ship it to you when your order has arrived and you'll be notified when we do that. Pre-order items also have to be paid in full before collection or delivery. Pre-order items need to be ordered in and usually take 3-6 weeks to get to Mauritius, our products come from all over the world to please be patient.